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Pocketwin prides itself on providing the highest ranges of security. This can typically happen because of a weak or slow internet connection, or if you’ve entered an incorrect password. In the case of an incorrect password, an appropriate error message shall be displayed. If you have forgotten your password, please follow the “Recover Password” link/button on the login screen. We may also be required to ask you to ship additional information at withdrawal stage for security causes.
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Founded by entrepreneurs Simon Wilson, Caroline Wilson and Emil Nestor in 2001, Intouch Games has grown at an exponential rate to become a dominant force within the iGaming industry. With now more than 5 million players across the UK, we attempt to provide customers with a safe and enjoyable experience due to our industry expertise, unique games and technology. This isn’t an task for the faint-hearted, so suit up and let’s see in case you have the talents to spin a win. Your first mission, should you choose to accept it, is about your total cost-per-spin. This would be the number of lines you decide to play on, multiplied by the bet you wish to make per line. There are not any wagering requirements on any funds you deposit into your account, so you are free to withdraw any unspent deposit.
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I play with many online casinos and have never had my money taken before. After a win and more deposits than withdrawals, they only pay £50 of any win if you’ve used a bonus, even when I deposited money! No warning when you withdrawal like other sites that you simply wont get all your winnings. It’s useless saying its all in the terms and conditions. We all know people don’t read every line and anticipate company’s to behave reasonably and fair. Customer service were no help and would not allow me to talk to a manager. If your friend is already registered with us or you have referred yourself then you will not receive the refer a friend bonus.
Where we require ID, source of funds, proof of payment of phone bill or some other documentation, withdrawals might be delayed pending receipt of such documents. All PocketWin games are independently tested and verified by laboratories accredited by the UK Gambling Commission. When sending in photo ID, please make sure that the whole document is visible and simply readable. Any images which are blurry or obstructed can’t be accepted. We accept most standard documents for proof of address. All bonuses shall be topic to successful verification of your identity . No bonuses can be used until the process is complete. It is your duty to check that the bet instructions you have submitted are correct before committing to play. When a bet or stake is placed and confirmed, the corresponding amount is deducted from your Account balance. Winnings which are generated from promotional bonuses will go into your Bonus Credit Account. They will come with the terms and conditions however the fact is they should make you aware of this as you process the withdrawal.
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If you are 18 or over, our games are available to play for free in demo mode. Your account will need to have been verified to ensure that you’re over 18, and you’ll need to be logged into your account before you can access demo mode. Of course, you won’t have the ability to win real money by playing on this way. In order to play for free, select ‘Demo’ in the game main menu. In the event of a disconnection from the service while you are using our betting and gaming products, you are advised to log back in as shortly as possible.
PocketWin Casino maintains a strict no underage gambling policy. All PocketWin players must verify their age, id and address before they can play our games. We will automatically attempt to verify a new player’s details electronically upon registration, for example via a third party identity check. If this is unsuccessful, the player will be requested to verify their details using other methods, for example offering photo ID. Players can not access or play any games till id verification is complete. Game specific rules shall be made available to you when you begin playing a game.
Please ensure you read our latest T&C’s for the freshest information including changes to our Wagering Requirements. You can view the most up-to-date promotional information here. For more details, please contact our customer support. In the case of free spins, the 40x wagering requirement is utilized to something you win from these spins. For instance if you spun in a £10 win from a free spin, you would need to wager that £10 40x (£400) before it is eligible for withdrawal. The free registration bonus is only available when you create your first and only account with PocketWin. If you’ve held an account with us before, you won’t be succesful of receive it again. You’ll additionally need to have accomplished the sign-up process and activated and verified your account before you’ll receive your welcome bonus. If neither of the following pointers help, please contact customer support – they’ll have the power to look into your account and see what’s going on. It’s free to download our apps or access our games online – all you need to pay for is your bet. If you download an app to your phone, you could be charged a small data fee depending on your service provider. If you are uncertain about charges, we recommend connecting to the internet through Wi-Fi or contacting your service provider.
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You should be able to find our app on the Google Play Store after your account is verified. Individual terms and conditions apply to each reward. If bonus abuse is found we may at our discretion remove rewards as outlined in section 7b. Winnings from deposits will go into your Cashable Credit Account. PocketWin is a UK-operated casino, licensed and regulated by the UK Gambling Commission.
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With most payment methods, the minimum deposit is £5. However, if you decide to deposit by phone bill, you can deposit as little as £3. Unfortunately, additional business will not be accepted if the requested information is not supplied. Please ensure that any documents you do send are in date, include who the document is from, have the proper name and address, and are clear and easy to read. There is information on sort of documents we may request under “What document do I need to ship ….” In this FAQ Section. We are additionally required by law, via licensing conditions and codes to carry out numerous security checks to safeguard against money laundering and other criminal practices.
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